Returns & Exchanges

At Bdellium Tools, we want you to be completely satisfied with your professional beauty tools. If you are not happy with your purchase, we accept returns of unused items in their original packaging within 30 days of delivery.

1

Initiate Your Request

Contact our customer support team with your order number and the specific items you wish to return to receive a Return Merchandise Authorization (RMA).

2

Prepare the Package

Securely pack the unused brushes or tools in their original professional packaging to ensure they are protected during transit.

3

Ship the Items

Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing